Current Announcements
March 2024 Chapter Meeting Recording
The recording of our March Chapter meeting is available on our YouTube channel. During the last hour of the meeting, a Department of Retirement Systems […]
Chapter Meeting 3/5/2024 @3:15 pm
Clear your schedule if you can, our next chapter meeting will include a presentation by Department of Retirement Systems about PERS/PSERS transition. The meeting starts […]
Call for Papers for 2024 Washington 911 Conference
Get yourself organized and start planning your presentations, call for papers is out! Submission Requirements: Initial review is May 1st and a final review for […]
Updated info on PSERS retirement
DRS Notice 24-002, Some PERS Public Safety Telecommunicators Eligible for PSERS Plan 2 beginning June 1, 2024. Please read the DRS notice thoroughly and note […]
WA APCO-NENA Position on Proposed SB 5808
SB 5808 adds language to RCW 41.56.030 making the definition of “Uniformed personnel” to include “public safety telecommunicators, as defined in RCW 38.60.020.” This makes […]
September Chapter Updates
Happy Greetings WA APCO-NENA Member!I have lots of great things to share, thank you for taking the time to learn what’s happening at the Chapter. […]
Governor Inslee signs HB 1055
Governor Inslee signs House Bill No. 1055, May 1, 2023. Relating to public safety employees' retirement plan membership for public safety telecommunicators. Primary Sponsor: Rep. […]
2022 WA APCO-NENA Award Winners
Congratulations to our 2022 award winners! Exemplary Handling of a Critical Incident – Sheila Ring No one chooses the incidents they are a part of […]
2023 Spring Training Forum
May 16 and 17th, 2023 at Capital Event Center Thank you for those who attended our 2023 Spring Forum! It was a great success at […]
Apple Emergency SOS via satellite available on iPhone 14
With the latest phone, the iPhone 14 (multiple models), and the latest IOS (16.2 or later), callers attempting to reach 911 from a location without […]
Archived Announcements
Training & Certification Board is in place
We are excited to announce the Training & Certification Board, created by SSB-5555, is in place and has met twice. If you would like to […]
Conference Wrap-Up
Thank you for coming to our Washington State Public Safety Communications Conference last week. The Chapter Leadership and Conference Committee hope you had a fun, […]
Daily Dish – Friday, October 7, 2022
Daily-Dish-FridayDownload […]
Daily Dish, Thursday, October 6th, 2022
Daily-Dish-ThursdayDownload […]
Daily Dish – Tuesday, October 4th, 2022
Welcome to the Daily Dish. Each day of the conference, we will post information about what is going on here at the conference. Tuesday is […]
May 2022 Chapter Meeting Minutes
Minutes from our May Chapter Meeting. […]
June 2022 Chapter Newsletter
Hello WA APCO-NENA Members! Attached is an updated Chapter Communication document. We have a lot of great things happening with the chapter…. Have you … […]
Telecommunicator Week Wrap-Up
Thank you to all othe Telecommunicators in our State and across the Nation. Without your sacrifice, your dedication, and your skills Public Safety wouldn't exist. […]
Updated Chapter Logo
You may have noticed we have been using a slightly updated Chapter logo. You still might see some poster boards or other marketing material with […]
2021 Telecommunicator of the Year – Critical Incident – Nicole Burrell
On the night of March 16, 2021, around 2045 Kitsap 911 received a 911 call about a recklessly driven vehicle going 60 to 70 mph […]
2020 Telecommunicator of the Year – Critical Incident – Mary Valerio
During the early morning hours of 05/12/20, a female had called 911 from her cell phone. She dialed the number and set the phone down, […]
2021 Team of the Year – CRESA
At approximately 1852 on Friday, July 23rd, 2021, CRESA dispatcher Kira Yager perked up her ears when she heard undercover units calling for Deputy Brown […]
2020 Team of the Year – Valley Com
Valley Com serves South King County, from the south end of the City of Seattle to Pierce County. May 31, 2020 was the second day […]
2021 Technician of the Year – Andrew Doughty
Performing in a team environment and playing an active part in resolving issues collaboratively is essential in public safety. Add dispatch staff that are Type […]
2020 Technician of the Year – Will Jones
William’s dedication, resolve, commitment, and teamwork are clearly evident in everything that he does at Kitsap 911. “It’s good enough” is not in his mind […]
2021 Telecommunicator of the Year – Sustained Performance – Jennifer Gildehaus
Jennifer is one of our most tenured dispatchers. She has grown with the ever-changing technology the industry has undergone and adapts quickly to new policies […]
2020 Telecommunicator of the Year – Sustained Performance – Sharice Clark
Sharice had another amazing year at Kitsap 911! Her performance was exemplary in the following elements: Interpersonal Conduct – She is professional, tactful, diplomatic, cooperative, […]
2021 Supervisor of the Year – Tina McMillan
Working as the floor Supervisor, Tina often oversees 30+ employees at once. Tina sets forth expectation on her shift and clearly communicates those expectations to […]
2020 Supervisor of the Year – Shawn Handel
As a Supervisor Shawn takes a coaching approach when working with employees on performance concerns. She takes time to listen to what the employee has […]
KUDOS Board Celebrating 911 Telecommunicators across Washington state!
The KUDOs board allows supporters from all over to leave notes of recognition and thanks for the work 911 telecommunicators do. View the board here. […]
2021 Trainer of the Year – Jana Oliver
During the training process, Jana starts out each trainer/trainee relationship with covering expectations of herself, the trainee, and the center itself. This conversation is key […]
2020 Trainer of the Year – Cass Deering
Cassandra has been a trainer for CRESA new hires since 2011. She has been an academy instructor for approximately two years. She goes by “Cass” […]
Congratulations Kevin Bayer, Washington’s newest CPE!
Kevin Bayer, Public Safety Telecommunicator Supervisor at Bothell Police Department, recently earned the APCO Certified Public Safety Executive designation. After two 12-week online courses and […]
Press Release – Washington APCO-NENA Chapter Announces Introduction of Training and Certification Bill for 911 Public Safety Telecommunicators
Press-Release-Training-Certification-BillDownload […]
Happy New Year!
As the year begins there is much to be excited about! Telecommunicator Training & Certification We are working on getting SB-5555 relating to Public Safety […]
Be The Difference – Denise Amber Lee Foundation Conference
Denise Amber Lee Foundation "Be the Difference" 2022 Live Conference & Expo – Jan 30-Feb 2, 2022. […]
HB 1310 Permissible uses of force
Subject: Article on HB 1310 (police use of force) https://www.nwnewsnetwork.org/government-and-politics/2021-06-21/police-say-its-hands-off-for-some-mental-health-cases-after-use-of-force-law-change Article on HB 1310 (police use of force) WA Legislation: https://app.leg.wa.gov/billsummary?BillNumber=1310&Year=2021&Initiative=false […]
Reclassification & Certification Info
Letter to MembershipDownload PST Certification Communication PointsDownload H-0094.1Download For more information on how you can assist, contact:Keith Flewelling keith.flewelling@tcomm911.orgKarl Hatton pastpresident@waapconena.orgLora Ueland president@waapconena.org […]