Do you want to help shape telecommunicator training standards in our state?

The 911 Advisory Committee will appoint two directors or 911 coordinators and two public safety telecommunicators to the newly created 911 Certification Board. The board was established to create a certification and training program for PSTs throughout the state. Duties of the board include: Adopt bylaws for the certification board Adopt rules, with the advice and assistance of the 911 […]

Telecommunicator Week Wrap-Up

Today is the final day of Telecommunicator week, and it has been a fantastic experience. Announcing the winners throughout the week has stepped up the enthusiasm and interest, we love it! Below is a summary of all the posts we published this week. Lots of heart-warming, thrilling, encouraging, and a few incredibly sad stories were shared for the award winners. […]

Updated Chapter Logo

You may have noticed we have been using a slightly updated Chapter logo. You still might see some poster boards or other marketing material with the previous logo, but digitally we have begun transitioning to this new gold line logo. Why did we update the logo? This narrowest of lines represents those who are rarely seen but always heard and […]

Photo Challenge

The Chapter is building a custom calendar for 2023 and we want your photos! Show us your spirit, your service, and your dedication. Submit photos by emailing them to Submissions must be received by October 14, 2022, to be considered for the 2023 Calendar. The Executive Board will select pictures to decorate each month of our 1st annual Chapter […]

2021 Team of the Year – CRESA

At approximately 1852 on Friday, July 23rd, 2021, CRESA dispatcher Kira Yager perked up her ears when she heard undercover units calling for Deputy Brown (promoted to Sergeant Brown) on an unmonitored channel.  Kira was then asked to check Deputy Brown’s radio when several 911 calls came in regarding shots being fired in the area of the Pointe Apartments in […]

2020 Team of the Year – Valley Com

Valley Com serves South King County, from the south end of the City of Seattle to Pierce County. May 31, 2020 was the second day of protests and riots in Seattle following the George Floyd case. For situational awareness, Valley Com supervisors were monitoring the regional radio channel being used by Seattle for the protests and riots.  In the afternoon […]

Chapter T-Shirt Contest

Calling all designers and artists, the WA Chapter T-Shirt Design Contest is now open! In the same vein as Intl APCO, the Washington State Chapter of APCO-NENA is asking our members to bust out their creativity and design a Chapter T-Shirt. Produce an original design that incorporates the state of Washington, the Chapter, and the spirit of 911 telecommunications. Designs […]

2021 Technician of the Year – Andrew Doughty

Performing in a team environment and playing an active part in resolving issues collaboratively is essential in public safety.  Add dispatch staff that are Type A personalities with no waiting period for getting the work done, and a level of communication that meets the needs of a diverse work force – Andrew shows up.  Andrew is extremely knowledgeable.  CRESA has […]