911 Turnover

With average annual turnover nearing 30%, it’s important to keep your current telecommunicators happy and engaged. Supportive supervision is essential, but as a 911 leader, you can’t be spending time coaching and training when you’re too busy doing other things. It’s also difficult to provide effective support when you don’t know where or how telecommunicators are struggling in the first place. Attend this session to learn how to tame rising turnover. , Presented by Linda Haelsen, NICE Public Safety. Class Location: Classroom G.