Taming 911 Turnover – Strategies for Success

With average annual turnover nearing 30%, it’s important to keep your current telecommunicators happy and engaged. Supportive supervision is essential, but as a 911 leader, you can’t be spending time coaching and training when you’re too busy doing other things. It’s also difficult to provide effective support when you don’t know where or how telecommunicators are struggling in the first place. Attend this session to learn how to tame rising turnover. , Presented by Linda Haelsen, NICE Public Safety. Class Location: Classroom EF.

Jenny Martin is Public Safety Manager for NICE Public Safety serving the Midwest region. With Over 20+ years of experience in the government/public safety sector, Jenny has a thorough knowledge of the processes and challenges associated with providing customized technology solutions to government. She has dedicated her career to public safety and the technology that helps the people who serve the public do their jobs safely and more efficiently.