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Data-Driven Dispatch: Beyond Voice Verification
October 5, 2022 @ 1:00 pm - 2:00 pm PDT
From location accuracy to additional data, the public safety industry has seen major technological advancements over the past few years. Today, new solutions enable data delivery from non-human initialized incidents directly to the screens of telecommunicators, sometimes before the phone even rings. This session will introduce a new type of digital communication platform that enables data-first requests for service at scale., Presented by Shaun Cavanaugh, RapidSOS. Class Location: Classroom D.
Sean Cavanaugh began his public safety career with the Sagadahoc County Sheriff’s Office in Maine as a telecommunicator. He then moved over to the Bath Police Department where he worked as a police officer. Entering the private sector with Motorola Solutions in 2015 as a Flex application specialist and trainer, he traveled the country educating police and fire agencies on how best to utilize their public safety software. He then transitioned into a Flex project management role where he implemented Flex software solutions. In May of 2021 he began a career with RapidSOS as the NW ECC Engagement Manager
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