BE THE DIFFERENCE – NG911 Call Handling for the future

In this session, we’ll reveal the behind‐the‐scenes processes we use to create innovative experiences, and share how great design can have a tangible impact on how your agency operates. Come and learn how design is critical to the unique challenges that public safety faces today., Presented by Cassel McWaters, NG911 Software Solutions. Class Location: Classroom A.

Cassel McWaters is currently the PNW regional sales manager for Motorola Solutions NG911 software. She consults with 911 centers to help them implement the most cost effective NG9-1-1 ready call handling solutions. As an active member of both NENA and APCO, she has presented at several state conferences. Mrs. McWaters and has a wealth of experience and knowledge related to 9-1-1 center technologies. Prior to joining Motorola Solutions, she spent almost a decade at NICE Public Safety where she assisted 911 centers with public safety grade software recording solution and also held management positions with digital media and technology companies, including LexisNexis and Allegiance Telecom (Verizon).