The PSAP of 2026: Will you be ready?

Classroom C

Technology continues to transform the PSAP. The i3 architecture provides for increased flexibility and reliability in the delivery of 911 calls. Multiple call handling options and Increased data types from multiple sources, new ways to request assistance, and changes in the way 911 centers are staffed present significant opportunities to face the challenges and embrace the benefits of sweeping innovations […]

911 Data Messaging

Classroom D

There is no need for PSAPs to be intimidated by staggering, seemingly endless, amounts of data now available from a multitude of resources including Internet of Things (IoT) providers. Instead, 911 Data Messaging can be accessed, coalesced and safely delivered to First Responders in the field – all within the existing 911 workflow – to provide greater situational awareness with […]

Doctor’s Office

Cyber Cafe

Do you worry your PSAP’s GIS data quality? Do you go crossed-eyes when you hear about a ‘spatial MSAG’? Feeling lost in this Next Gen world? Need a second opinion on your data?  Then you’re in luck! WA-APCO and Comtech are teaming up to hold a mobile ‘Doctor’s Office’ during this year’s WAAPCO Conference. Bring your laptop, and a copy […]

Data-Driven Dispatch: Beyond Voice Verification

Classroom D

From location accuracy to additional data, the public safety industry has seen major technological advancements over the past few years. Today, new solutions enable data delivery from non-human initialized incidents directly to the screens of telecommunicators, sometimes before the phone even rings. This session will introduce a new type of digital communication platform that enables data-first requests for service at […]

Doctor’s Office

Cyber Cafe

Do you worry your PSAP’s GIS data quality? Do you go crossed-eyes when you hear about a ‘spatial MSAG’? Feeling lost in this Next Gen world? Need a second opinion on your data?  Then you’re in luck! WA-APCO and Comtech are teaming up to hold a mobile ‘Doctor’s Office’ during this year’s WAAPCO Conference. Bring your laptop, and a copy […]

Doctor’s Office

Cyber Cafe

Do you worry your PSAP’s GIS data quality? Do you go crossed-eyes when you hear about a ‘spatial MSAG’? Feeling lost in this Next Gen world? Need a second opinion on your data?  Then you’re in luck! WA-APCO and Comtech are teaming up to hold a mobile ‘Doctor’s Office’ during this year’s WAAPCO Conference. Bring your laptop, and a copy […]

What Every PSAP Ought to Know About Preparing for Livestreaming

Classroom EF

Livestreams can now be delivered to PSAPs. "What Every PSAP Ought to Know About Preparing for Livestreaming" will give attendees guidance in adapting to Livestream technologies. Topics will include: Leading through change, Improving employee engagement, and How Livestreaming benefits Telecommunicators and Responders. This session will provide guidance and reveal empirical data on the impact of Livestreaming on telecommunicators. , Presented […]

Communication Assets Survey & Mapping (CASM) Tool

Classroom B

The National Communication Assets Survey & Mapping (CASM) tool. What it is and why it’s important!, will provide a basic primer of CASM and why it’s important (or at least useful) to the public safety/emergency communications community through a PowerPoint Presentation and a live look at CASM and some of the Washington Data it contains. Presented by Andy Leneweaver and […]

BE THE DIFFERENCE – NG911 Call Handling for the future

Classroom A

In this session, we'll reveal the behind‐the‐scenes processes we use to create innovative experiences, and share how great design can have a tangible impact on how your agency operates. Come and learn how design is critical to the unique challenges that public safety faces today., Presented by Cassel McWaters, NG911 Software Solutions. Class Location: Classroom A. Cassel McWaters is currently […]

Doctor’s Office

Cyber Cafe

Do you worry your PSAP’s GIS data quality? Do you go crossed-eyes when you hear about a ‘spatial MSAG’? Feeling lost in this Next Gen world? Need a second opinion on your data?  Then you’re in luck! WA-APCO and Comtech are teaming up to hold a mobile ‘Doctor’s Office’ during this year’s WAAPCO Conference. Bring your laptop, and a copy […]

Connecting Your ECC to FirstNet:  Why and How

Classroom D

Congress mandated the creation of a nationwide wireless public safety network in 2012 and it is now available to connect directly to your PSAP/ECC.  This session will cover FirstNet basics as well as walk you through the various connection types and the benefits that each scenario provides., Presented by Lesia Dickson, FirstNet. Class Location: Classroom D. Lesia Dickson is Senior […]

Doctor’s Office

Cyber Cafe

Do you worry your PSAP’s GIS data quality? Do you go crossed-eyes when you hear about a ‘spatial MSAG’? Feeling lost in this Next Gen world? Need a second opinion on your data?  Then you’re in luck! WA-APCO and Comtech are teaming up to hold a mobile ‘Doctor’s Office’ during this year’s WAAPCO Conference. Bring your laptop, and a copy […]

Doctor’s Office

Cyber Cafe

Do you worry your PSAP’s GIS data quality? Do you go crossed-eyes when you hear about a ‘spatial MSAG’? Feeling lost in this Next Gen world? Need a second opinion on your data?  Then you’re in luck! WA-APCO and Comtech are teaming up to hold a mobile ‘Doctor’s Office’ during this year’s WAAPCO Conference. Bring your laptop, and a copy […]

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