An interactive discussion on the physical, emotional, and psychological impacts of incivility on an individual in the workplace and the damaging effects it has on an organization. As leaders of our organizations, what can we do to create a culture of civility? How can we improve the psychological safety of our employees?, Presented by Chris Lee, Connell PD. Class Location: […]
This session will look at SREC's Training Program, derived from the CJTC's CTO2 Course. Focus will be on the model's components, its documentation and the benefits our agency sees over a traditional DOR/San Jose-based model. This will cover open and ongoing communication, benchmarks, journals, phases of training, and a trainee's ownership of their own progress have all allowed our agency […]
What is Transform 911? Purpose, goal, vision and how to operationalize the 7 Point Plan, Presented by Lora Ueland, Valley Com. Class Location: Classroom G. Lora Ueland, Executive Director, Valley Communications Center 911, Kent, WA. Lora began her career as a dispatcher at Valley Com 911 in 1981 and has held multiple roles leading to her current position as Executive […]
Livestreams can now be delivered to PSAPs. "What Every PSAP Ought to Know About Preparing for Livestreaming" will give attendees guidance in adapting to Livestream technologies. Topics will include: Leading through change, Improving employee engagement, and How Livestreaming benefits Telecommunicators and Responders. This session will provide guidance and reveal empirical data on the impact of Livestreaming on telecommunicators. , Presented […]
The National Communication Assets Survey & Mapping (CASM) tool. What it is and why it’s important!, will provide a basic primer of CASM and why it’s important (or at least useful) to the public safety/emergency communications community through a PowerPoint Presentation and a live look at CASM and some of the Washington Data it contains. Presented by Andy Leneweaver and […]
Cyber-attacks continue to be on the rise for Public Safety agencies and all members of the PSAP need to be aware and prepared for preventing a cybersecurity attack. This presentation will overview lessons learned, finding and trends from 300+ cybersecurity assessment at emergency communications centers across the nation. Also provided will be tactical and strategic guidance for people, process, technology […]
In this session, we'll reveal the behind‐the‐scenes processes we use to create innovative experiences, and share how great design can have a tangible impact on how your agency operates. Come and learn how design is critical to the unique challenges that public safety faces today., Presented by Cassel McWaters, NG911 Software Solutions. Class Location: Classroom A. Cassel McWaters is currently […]
Do you worry your PSAP’s GIS data quality? Do you go crossed-eyes when you hear about a ‘spatial MSAG’? Feeling lost in this Next Gen world? Need a second opinion on your data? Then you’re in luck! WA-APCO and Comtech are teaming up to hold a mobile ‘Doctor’s Office’ during this year’s WAAPCO Conference. Bring your laptop, and a copy […]
Come talk with one of our Chapter Board Members and learn what the board and our committees are working on. Find the perfect spot to volunteer and give back to this great profession and the chapters. Opportunities are available to grow your skills, lend your talent, and meet new super great people!
Adam Wasserman will provide an update on the 988/911 process and where we are today. , Presented by Adam Wasserman, SECO. Class Location: Classroom H.
Come talk with one of our Chapter Board Members and learn what the board and our committees are working on. Find the perfect spot to volunteer and give back to this great profession and the chapters. Opportunities are available to grow your skills, lend your talent, and meet new super great people!
Meet in the lobby for refreshments and mingling. The basket auction closes at 6 pm, so get your last minute bids in. Doors for the banquet open at 6:15pm.
Domestic violence is a growing public health crisis and often the #1 call for service for many Law Enforcement agencies across the country. In this session, attendees will learn about the components of the DV cycle and how power and control are at the core of the DV cycle. Understanding the dynamics of domestic violence can help Telecommunicators become more […]
This workshop is for all attendees! Do you work a lot of overtime? Not many recruits? Losing good people? Attend this workshop to delve into these subjects. This complex problem won’t be solved by any singular action – this is going to take our entire community. How can the Chapter, its Subcommittees, the State 911 Office, its Subcommittees, and other […]
Gather your information and start penning your award nominations for this year's Chapter Awards. Winners receive complimentary conference registration and a hotel room to attend the Public Safety Communications Conference. Nomination categories are: Critical Incident - Telecommunicator of the Year Sustained Performance - Telecommunicator of the Year Technician of the Year Team of the Year Trainer of the Year Supervisor […]
Get your nominations for any of the six-chapter awards by midnight today. Winners receive registration and a hotel room at this year's Public Safety Communications Conference! Telecommunicator of the Year - Critical Incident Telecommunicator of the Year - Sustained Performance Team of the Year Technician of the Year Trainer of the Year Supervisor of the Year
Come join us at the Black Bear Diner. Individuals can purchase meals and drinks. Online options are below. Agenda! Microsoft Teams meeting Join on your computer, mobile app or room device Click here to join the meeting Meeting ID: 279 323 540 681 Passcode: TGDDic Download Teams | Join on the web Or call in (audio only) +1 360-588-1620,,670358215# […]
Text “911” to 855 568-0925 to receive text message updates.