Digitally Transforming 911: Doing more with less in challenging Times
As a 911 center leader, you’re pulled in a lot of different directions. Your time is consumed managing daily operations, and handling performance reporting, hiring, staff supervision, and even navigating different systems to reconstruct incidents to fulfill evidence requests. All this manual work and the friction it creates in day-to-day processes can slow you down and distract you from important things that can keep your staff motivated and engaged – like Quality Assurance, coaching, training and mentoring. Attend this educational presentation to learn how you can free up time and resources to focus on the human side of 911, by digitally transforming manual, time-wasting tasks. Learn how to: • Problem-solve by identifying the major time-consuming activities that divert your focus away from time that could be spent motivating and retaining staff.
• Get hours back in each day by automating and improving necessary but mostly manual tasks, including quality assurance, reporting, incident reconstruction, and more.
• Apply time-savings in the most effective way to better manage, motivate and retain 911 center staff.