Recruitment, Retention & Retirement Workshop

This workshop is for all attendees! Do you work a lot of overtime? Not many recruits? Losing good people? Attend this workshop to delve into these subjects. This complex problem won’t be solved by any singular action – this is going to take our entire community. How can the Chapter, its Subcommittees, the State 911 Office, its Subcommittees, and other […]

Doctor’s Office

Do you worry your PSAP’s GIS data quality? Do you go crossed-eyes when you hear about a ‘spatial MSAG’? Feeling lost in this Next Gen world? Need a second opinion on your data?  Then you’re in luck! WA-APCO and Comtech are teaming up to hold a mobile ‘Doctor’s Office’ during this year’s WAAPCO Conference. Bring your laptop, and a copy […]

Doctor’s Office

Do you worry your PSAP’s GIS data quality? Do you go crossed-eyes when you hear about a ‘spatial MSAG’? Feeling lost in this Next Gen world? Need a second opinion on your data?  Then you’re in luck! WA-APCO and Comtech are teaming up to hold a mobile ‘Doctor’s Office’ during this year’s WAAPCO Conference. Bring your laptop, and a copy […]

Connecting Your ECC to FirstNet:  Why and How

Congress mandated the creation of a nationwide wireless public safety network in 2012 and it is now available to connect directly to your PSAP/ECC.  This session will cover FirstNet basics as well as walk you through the various connection types and the benefits that each scenario provides., Presented by Lesia Dickson, FirstNet. Class Location: Classroom D. Lesia Dickson is Senior […]

Communication Assets Survey & Mapping (CASM) Tool

The National Communication Assets Survey & Mapping (CASM) tool. What it is and why it’s important!, will provide a basic primer of CASM and why it’s important (or at least useful) to the public safety/emergency communications community through a PowerPoint Presentation and a live look at CASM and some of the Washington Data it contains. Presented by Andy Leneweaver and […]

Doctor’s Office

Do you worry your PSAP’s GIS data quality? Do you go crossed-eyes when you hear about a ‘spatial MSAG’? Feeling lost in this Next Gen world? Need a second opinion on your data?  Then you’re in luck! WA-APCO and Comtech are teaming up to hold a mobile ‘Doctor’s Office’ during this year’s WAAPCO Conference. Bring your laptop, and a copy […]

BE THE DIFFERENCE – NG911 Call Handling for the future

In this session, we’ll reveal the behind‐the‐scenes processes we use to create innovative experiences, and share how great design can have a tangible impact on how your agency operates. Come and learn how design is critical to the unique challenges that public safety faces today., Presented by Cassel McWaters, NG911 Software Solutions. Class Location: Classroom A. Cassel McWaters is currently […]

What Every PSAP Ought to Know About Preparing for Livestreaming

Livestreams can now be delivered to PSAPs. “What Every PSAP Ought to Know About Preparing for Livestreaming” will give attendees guidance in adapting to Livestream technologies. Topics will include: Leading through change, Improving employee engagement, and How Livestreaming benefits Telecommunicators and Responders. This session will provide guidance and reveal empirical data on the impact of Livestreaming on telecommunicators. , Presented […]

Doctor’s Office

Do you worry your PSAP’s GIS data quality? Do you go crossed-eyes when you hear about a ‘spatial MSAG’? Feeling lost in this Next Gen world? Need a second opinion on your data?  Then you’re in luck! WA-APCO and Comtech are teaming up to hold a mobile ‘Doctor’s Office’ during this year’s WAAPCO Conference. Bring your laptop, and a copy […]

Doctor’s Office

Do you worry your PSAP’s GIS data quality? Do you go crossed-eyes when you hear about a ‘spatial MSAG’? Feeling lost in this Next Gen world? Need a second opinion on your data?  Then you’re in luck! WA-APCO and Comtech are teaming up to hold a mobile ‘Doctor’s Office’ during this year’s WAAPCO Conference. Bring your laptop, and a copy […]