Recruitment, Retention & Retirement Workshop

This workshop is for all attendees! Do you work a lot of overtime? Not many recruits? Losing good people? Attend this workshop to delve into these subjects. This complex problem won’t be solved by any singular action – this is going to take our entire community. How can the Chapter, its Subcommittees, the State 911 Office, its Subcommittees, and other […]

Doctor’s Office

Do you worry your PSAP’s GIS data quality? Do you go crossed-eyes when you hear about a ‘spatial MSAG’? Feeling lost in this Next Gen world? Need a second opinion on your data?  Then you’re in luck! WA-APCO and Comtech are teaming up to hold a mobile ‘Doctor’s Office’ during this year’s WAAPCO Conference. Bring your laptop, and a copy […]

911 Data Messaging

There is no need for PSAPs to be intimidated by staggering, seemingly endless, amounts of data now available from a multitude of resources including Internet of Things (IoT) providers. Instead, 911 Data Messaging can be accessed, coalesced and safely delivered to First Responders in the field – all within the existing 911 workflow – to provide greater situational awareness with […]

The PSAP of 2026: Will you be ready?

Technology continues to transform the PSAP. The i3 architecture provides for increased flexibility and reliability in the delivery of 911 calls. Multiple call handling options and Increased data types from multiple sources, new ways to request assistance, and changes in the way 911 centers are staffed present significant opportunities to face the challenges and embrace the benefits of sweeping innovations […]

Doctor’s Office

Do you worry your PSAP’s GIS data quality? Do you go crossed-eyes when you hear about a ‘spatial MSAG’? Feeling lost in this Next Gen world? Need a second opinion on your data?  Then you’re in luck! WA-APCO and Comtech are teaming up to hold a mobile ‘Doctor’s Office’ during this year’s WAAPCO Conference. Bring your laptop, and a copy […]

Data-Driven Dispatch: Beyond Voice Verification

From location accuracy to additional data, the public safety industry has seen major technological advancements over the past few years. Today, new solutions enable data delivery from non-human initialized incidents directly to the screens of telecommunicators, sometimes before the phone even rings. This session will introduce a new type of digital communication platform that enables data-first requests for service at […]

Doctor’s Office

Do you worry your PSAP’s GIS data quality? Do you go crossed-eyes when you hear about a ‘spatial MSAG’? Feeling lost in this Next Gen world? Need a second opinion on your data?  Then you’re in luck! WA-APCO and Comtech are teaming up to hold a mobile ‘Doctor’s Office’ during this year’s WAAPCO Conference. Bring your laptop, and a copy […]

Doctor’s Office

Do you worry your PSAP’s GIS data quality? Do you go crossed-eyes when you hear about a ‘spatial MSAG’? Feeling lost in this Next Gen world? Need a second opinion on your data?  Then you’re in luck! WA-APCO and Comtech are teaming up to hold a mobile ‘Doctor’s Office’ during this year’s WAAPCO Conference. Bring your laptop, and a copy […]

BE THE DIFFERENCE – NG911 Call Handling for the future

In this session, we’ll reveal the behind‐the‐scenes processes we use to create innovative experiences, and share how great design can have a tangible impact on how your agency operates. Come and learn how design is critical to the unique challenges that public safety faces today., Presented by Cassel McWaters, NG911 Software Solutions. Class Location: Classroom A. Cassel McWaters is currently […]

Communication Assets Survey & Mapping (CASM) Tool

The National Communication Assets Survey & Mapping (CASM) tool. What it is and why it’s important!, will provide a basic primer of CASM and why it’s important (or at least useful) to the public safety/emergency communications community through a PowerPoint Presentation and a live look at CASM and some of the Washington Data it contains. Presented by Andy Leneweaver and […]