The Emergency Management/9-1-1 System

Classroom A

9-1-1 is only one part of a larger picture known as emergency communications. During a major emergency incident or disaster, the first point of situational information will be 9-1-1 which, along with other key players, must work together to form a seamless emergency response. This course will review the most important components of the emergency response/emergency communications system and how […]

Tsumami, earthquakes, and volcanoes

Classroom A

Earthquakes, tsunamis, and volcanoes in Washington: potential Impacts to 9-1-1 and other emergency communication systems around the state, Presented by Brian Terbush, WSEMD. Class Location: Classroom A. Brian Terbush has worked at Washington Emergency Management Division (WA EMD) as the Earthquake/Volcano Program Coordinator for 6 years. Elyssa Tappero has been the Tsunami Program Coordinator at WA EMD for three years. […]

Lessons Learned from Recent Cyber Attacks

Classroom A

Public safety is considered a high value target by cyber threats. They have been increasingly attacking our country’s critical 9-1-1 services, local governments and other critical infrastructures using different types of methodologies and attack vectors. ECC’s need to be aware of the increasing cyber threat landscape around them and the types of attacks that have impacted, and in some instances […]

BE THE DIFFERENCE – NG911 Call Handling for the future

Classroom A

In this session, we'll reveal the behind‐the‐scenes processes we use to create innovative experiences, and share how great design can have a tangible impact on how your agency operates. Come and learn how design is critical to the unique challenges that public safety faces today., Presented by Cassel McWaters, NG911 Software Solutions. Class Location: Classroom A. Cassel McWaters is currently […]

LMR Interoperability Pilot Program

Classroom A

This session presents information about the LMR Interoperability Pilot Program happening between Cresa and Paccom. Material covered includes the goals of the project (such as communication between trunked and non-trunked systems on different radio frequencies), the systems and network used to achieve those goals, overview of other capabilities, and the testing results to date. Attendees will gain an understanding of […]

Preserving APCO History and APCO Commercial Advisory Council Update

Classroom A

This presentation will include an update on the work of the Commercial Advisory Council and Historical Committee, Presented by Tina Jackson, The Spectrum. Class Location: Classroom A. Tina Jackson has been in the Spectrum Strategy and FCC Licensing arm of our industry for 40 years.  She has done countless training sessions on the overall licensing process and regulatory initiatives in […]

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