How To Survive This Theme Park called a Communication’s Center

Classroom H

This fun-filled hour is meant to compare how Communication Centers are much like theme parks. Even though there are things we do not always like about Theme Parks, we continue to go back despite our complaining. This feeling is much like a Comm Center when it comes to the daily negative “baggage” we ourselves bring to the job yet keep […]

Current Employment Concerns for 911

Classroom H

Current Employment Concerns for 911 Communications Please join Mike as he shares his expertise on: Drug Testing as it relates to pre-hire, new hires, and existing employees Accommodation issues for existing employees Discrimination claims related to pre-hire and existing employees Presented by Mike Bolasina, WCIA. Class Location: Classroom H.

Current Employment Concerns for 911

Classroom H

Current Employment Concerns for 911 Communications Please join Mike as he shares his expertise on: Drug Testing as it relates to pre-hire, new hires, and existing employees Accommodation issues for existing employees Discrimination claims related to pre-hire and existing employees Presented by Mike Bolasina, WCIA. Class Location: Classroom H.

Civility, What is the cost?

Classroom H

An interactive discussion on the physical, emotional, and psychological impacts of incivility on an individual in the workplace and the damaging effects it has on an organization. As leaders of our organizations, what can we do to create a culture of civility? How can we improve the psychological safety of our employees?, Presented by Chris Lee, Connell PD. Class Location: […]

We Need To Talk

Classroom H

It’s okay, to not be okay. The uncomfortable and sometimes overwhelming stress responses to vicarious, cumulative trauma is a normal response to the not normal job that dispatchers have. What can we do about it? We have to flip the script! We need to normalize our stress responses to emergency services work and look for healthy ways to process stress […]

988/911 Where we are

Classroom H

Adam Wasserman will provide an update on the 988/911 process and where we are today. , Presented by Adam Wasserman, SECO. Class Location: Classroom H.

Text “911” to 855 568-0925 to receive text message updates.